Checklist KO888
Pending checklist: amount, method, time, proof, balance, activated bonus and cashier status.
KO888 pending deposit
When a deposit appears pending, duplicating the movement is the worst reaction. In KO888 Mexico, review cashier, history, proof and bonus rules first.
Open the cashier and confirm whether the deposit was created, pending, rejected or not shown yet.
Compare MXN amount, method used, movement time and proof reference.
Check whether balance did not update or a deposit bonus still has not activated.
Do not make another deposit immediately; you could duplicate payment or trigger rules unexpectedly.
Contact support with time, amount, method, safe screenshot and visible status, never with password.
Pending checklist: amount, method, time, proof, balance, activated bonus and cashier status.
It may depend on payment status and promotion rules.
Contact support if balance does not appear after checking cashier, receipt and method details.
Contact support if balance does not appear after checking cashier, receipt and method details.